Job Description
YT Tech has partnered with a multi-award-winning, agile technology company based in Bath to find an energetic and dynamic Software Trainer.
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Our client builds innovative software solutions that genuinely make a difference, changing what is possible for both providers and end-users within their sector. Operating with a unique, forward-thinking, and self-managing team structure, they offer a phenomenal working environment where collaboration, transparency, and continuous improvement are part of the daily DNA.
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In this role, you will ensure the successful adoption and proficient use of their software platforms by delivering high-quality, engaging, and accessible training programmes to a diverse user base (ranging from administrators to highly specialized professionals).
Key Responsibilitiesn
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Curriculum Design & Delivery: Design, implement, and maintain a comprehensive training curriculum, delivering engaging sessions both online and in person.
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Content Creation: Create and refresh training content, utilizing learning management systems (LMS) and screen-recording/video tools to build a seamless learning experience.
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Subject Matter Expertise: Act as the internal and external expert on core software products.
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Assessment & Improvement: Develop competency assessments and establish post-training monitoring plans to drive continuous improvement via user feedback.
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Commercial Support: Partner with the sales and account management teams to deliver high-impact product demonstrations and workshops.
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Backlog Management: Independently manage your own workload and schedule effectively to align with team goals.
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About Youn
We are looking for a self-starter who loves to collaborate and is passionate about using technology for good. To be successful in this role, you should possess:
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Training Experience: Proven track record as a corporate trainer, technical trainer, or clinical educator, ideally within a SaaS (Software as a Service) environment.
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Industry Awareness (Desirable): An understanding of healthcare industry workflows (e.g., referrals, patient pathways) and key data regulations (GDPR, consent, permissions) is highly desirable but not essential.
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Communication Skills: Exceptional public speaking, presentation, and facilitation skills, with a proven ability to simplify complex technical or specialized concepts.
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People-First Approach: High levels of patience, empathy, and adaptability to support users with vastly different levels of technical confidence.
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Flexibility: Comfort with regular business travel for onsite training and client go-live support.
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Requirementsn
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Must be fully eligible to live and work in the UK (sponsorship is not available).
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Willingness to complete a basic DBS check during onboarding
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nIf interested and you match the criteria, please apply with your most recent CV.n
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